The time it takes to receive an insurance payout largely depends on the reason for filing the claim. The overall process is almost always very straightforward and efficient.
In the event a claim needs to be filed, we will assist you with calling the agent in the destination country to begin filing procedures. An insurance agent will reach out to you and possibly meet with you or your cargo for further inspection.
During this process, they will conduct their investigation, review your case, and file your claim. We will need to hand over all documents, such as the Bill of Lading, invoice, and the packing list. If the insurance company has any follow up questions, they may reach out to you during this process. Once their procedure is complete, they will pay your claim.
We’ve seen this process take as little as 30-days and as long at 3-months. It all depends on the circumstance.